Collection of useful tips for the big business brands out there, to lose fear for social media and put it to good use, be prepared to deal with the unique issues and manage the efforts properly, which includes throwing away the phone book with the number of your PR-Agency.
It’s a long and detailed post aimed towards big brands to learn how to use social media for their benefits, loose the fear of it, but be prepared and ready as well, without rushing into an adventure that can have serious consequences for the company.